Business Assurance Services (BAS)



URS has a proven model for implementing effective Quality Management systems leading to ISO 9000,IATL and Total Quality Management. Our association with the clients here is right from setting up system from the scratch till the end of certification, some times beyond that too. More importantly our approach here is not only to put together ISO 9000 for certification purpose , but also to focus on potential improvements.
We also have developed a unique Integrated Quality Management System , covering ISO 9001:2015 , ISO 14001:2015 , ISO 45001:2018 with single documentation ,Audit and certification , the first time in India.


  ISO 9001:2015 Certification
  ISO 14001:2015 Certification
  ISO 45001:2018 Certification
   TS 16949 (IATF 16949 : 2016) Certification
  ISO 22001:2005 Certification
   ISO 27001:2013 Certification
   ISO 50000 : 2011 certification
   SA 8000:2014 Certification
   IMS
   Bench Marking

Business Assurance Services - ISO 9001:2015

In todays business compliance regulations, a certified Quality Management System (QMS) based on ISO 9001:2015 standards is almost a minimum requirement. URS productively has helped hundreds of companies since 1995 , in establishing QMS , obtaining the certification. The unique approach of URS here is to ensure that the QMS system is integrated with management control requirements and the organization gets business value from the system as well.

Benefits Of ISO 9001

External Benefits From the View Point Of the Customer

   Increased Customer Confidence
   Increased market
   Preferred supplier status
   Many Indian and Overseas customer now suggest that their key suppliers are ISO certified

Internal Benefits From the View Point Of the Company

   Well Documented Systems
   Less Rejections and Quality Cost
   Improved Productivity
   Continuous Improvement
   Starting Platform for concepts like BPR and TQM

URS Values

Our Basic Value in ISO 9001 implementation is to provide our clients much more than the certification. To achieve this we focus on improvement of systems rather than simply meeting the requirements of the standard. We ensure integration of ISO 9000 systems with business improvement.

METHODOLOGY
ST1 PREPARATORY STAGE

   ST11 Vision,Mission, Policies and Business Plan in line with context of Organization
   ST12 Induction of Stake Holders
   ST13 Top Management Training

ST2 SYSTEM DEVELOPMENT STAGE:

   ST21 System Study
   ST22 Identification of system gaps
   ST23 Development of New Systems / Processes
   ST24 Risk Analysis
   ST25 Management Plans
   ST26 Objectives and Performance Measures
   ST27 Organization Structure

ST3 SYSTEM IMPLEMENTATION:

   ST31 Documented Information on SOPs
   ST32 Documented Information on Processes
   ST33Documented Information Templates and Formats
   ST34Implementation Support Training at all levels
   ST35Training on Internal Audit

ST4 INTERNAL AUDIT AND CORRECTIVE ACTIONS

   ST41 Internal Audit
   ST42 Management Review

ST5 Stage I audit (Readiness Review)

ST6 CERTIFICATION AUDIT

Business Assurance Services - ISO 14001:2015

Compliance to certify Environment Management System (EMS) based on ISO 14001:2015 makes business sense as this standard helps in controlling the waste , and also unproductive time loss in litigations. URS productively has helped several organizations since 2000 , in establishing EMS , obtaining the certification. The unique approach of URS here is to ensure that the EMS system is integrated with management control requirements and the organization gets business value from the system as well.

Benefits Of ISO 14001

External Benefits From the View Point Of the Customer

   Threats from society, government on environmental issues are minimized.
   Trade barrier from certain customers is avoided.
   The unproductive time loss in litigation is avoided.
   Certain solutions for EMS may increase productivity.
   Since lesser the input, lesser the pollution, efforts to minimize inputs is under taken.
   Reprocessing is controlled.
   Waste minimization
   Energy and water conservation

Objective

Our Basic Value in ISO 14001 implementation is to introduce an EMS system that results in input saving for organization, Process Optimization and Energy Efficiency.

Approach

Process survey identifying the waste / emission sources , type and severity will be conducted , covering all the activities of the company. Risk evaluation will be performed to prioritize the environmental aspects. Environment Management Programs (EMPs) will be drafted based on the aspects , environmental policy of the company. Mechanism for monitoring the implementation will be introduced. Environment Management Documentation will be prepared covering all these issues. A software is provided for monitoring objectives , targets , action plans.

METHODOLOGY
ST1 PREPARATORY STAGE

   ST11 Vision,Mission, Policies and Business Plan in line with context of Organization
   ST12 Induction of Stake Holders (Legal Requirements /Gap Analysis and Action planning)
   ST13 Top Management Training

ST2 SYSTEM DEVELOPMENT STAGE:

   ST21 System Study
   ST22 Identification of system gaps
   ST23 Development of New Systems / Processes / Response to Emergency
   ST24 Risk Analysis, Identification of Environmental Aspects
   ST25 Objectives, Management Programs , Controls
   ST26 Performance Measures
   ST27 Organization Structure

ST3 SYSTEM IMPLEMENTATION:

   ST31 Documented Information on SOPs
   ST32 Documented Information on Processes
   ST33Documented Information Templates and Formats
   ST34Implementation Support Training at all levels
   ST35Training on Internal Audit

ST4 INTERNAL AUDIT AND CORRECTIVE ACTIONS

   ST41 Internal Audit
   ST42 Management Review

ST5 Stage I audit (Readiness Review)

ST6 CERTIFICATION AUDIT

Business Assurance Services - ISO 45001:2018

Compliance to certify Safety Management System (SMS) based on ISO 45001:2018 makes business sense as this standard helps in controlling the production losses due to incidents and accidents, and time loss in litigations as well. URS productively has helped several organizations since 2000, in establishing SMS , obtaining the certification. The unique approach of URS here is to ensure that the SMS system is integrated with management control requirements and the organization gets business value from the system as well.

Benefits Of ISO 45001:2018:

   Enhanced employee health
   Enhanced Safety in Operations
   Better UP- keeping Of Machines
   Accident prevention

URS Values

Our Basic Value in ISO 45001:2018 implementation is to introduce a SMS system that results in safe work practices , safe working conditions and better equipment maintenance

Approach:

Process survey identifying the safety hazards/ risks , type and severity will be conducted , covering all the activities of the company. Risk evaluation will be performed to prioritize the safety hazards. Safety Management Programs (SMPs) will be drafted based on the safety hazards , Safety policy of the company. Mechanism for monitoring the implementation will be introduced. Safety Management Documentation will be prepared covering all these issues. A software is provided for monitoring objectives, targets, action plans.

METHODOLOGY
ST1 PREPARATORY STAGE

   ST11 Vision,Mission, Policies and Business Plan
   ST12 Induction of Stake Holders(Legal Requirements /Gap Analysis and Action planning)
   ST13 Top Management Training

ST2 SYSTEM DEVELOPMENT STAGE:

   ST21 System Study
   ST22 Identification of system gaps
   ST23 Development of New Systems / Processes / Response to Emergency
   ST24 Risk Analysis, Identification of Safety Hazards
   ST25 Objectives, Management Programs, Controls
   ST26 Performance Measures
   ST27 Organization Structure

ST3 SYSTEM IMPLEMENTATION:

   ST31 Documented Information on SOPs
   ST32 Documented Information on Processes
   ST33Documented Information Templates and Formats
   ST34Implementation Support Training at all levels
   ST35Training on Internal Audit

ST4 INTERNAL AUDIT AND CORRECTIVE ACTIONS

   ST41 Internal Audit
   ST42 Management Review

ST5 Stage I audit (Readiness Review)

ST6 CERTIFICATION AUDIT

Business Assurance Services - TS 16949 (IATF 16949 : 2016)

The Need:
IATF 16949 : 2016 is an Quality Management System standard for automotive production and relevant service part organizations. This standard has to be considered in conjunction with ISO 9001: 2015 and customer specific requirements for the automotive supply chain to conform to the Automotive Quality Management system adopted by OEMs.

Benefits Of IATF 16949 : 2016

   Enhanced Corporate Image (External)
   Lean Practices such as Kaizen, 5S, SQC, SPC15:35 17/02/2017, FMEA
   Implementation of Performance Measures
   Identification of Process Non Conformity Analysis and Control
   Improvement of Process Quality
   Improvement of Process Throughput Time
   Possible Reduction in Process Cost
   Continuous Improvement

URS Values

Our Basic Value in Of IATF 16949 : 2016implementation is to introduce a Automotive Quality Management , with powerful process improvement tools to make the organization TQM ready.

Approach:

A Process oriented approach with controls on input, Process, Output framework will be used besides stream lining the process artifacts namely the tools. The tools will encompass tools for control tools for analysis and improvement. Process wise metrics will be inherent part of the process.

METHODOLOGY
ST1 PREPARATORY STAGE

   ST11 Vision,Mission, Policies and Business Plan
   ST12 Induction of Stake Holders(Legal Requirements /Gap Analysis and Action planning)
   ST13 Top Management Training

ST2 SYSTEM DEVELOPMENT STAGE:

   ST21 System Study
   ST22 Identification of system gaps
   ST23 Development of New Systems / Processes / Process Metrics
   ST24 Core Tools - APQP , PPAP , FMEA , SPC , MSA
   ST25 Objectives, Management Programs, Controls
   ST26 Performance Measures
   ST27 Organization Structure

ST3 SYSTEM IMPLEMENTATION:

   ST31 Documented Information on SOPs
   ST32 Documented Information on Processes
   ST33Documented Information Templates and Formats
   ST34Implementation Support Training at all levels
   ST35 Training on Process Improvement Tools 5S , Kaizen
   ST36 Training on Internal Audit

ST4 INTERNAL AUDIT AND CORRECTIVE ACTIONS

   ST41 Internal Audit
   ST42 Management Review

ST5 Stage I audit (Readiness Review)

ST6 CERTIFICATION AUDIT

Business Assurance Services - ISO 22001:2005

Organizations in food processing and food supplements business , have to follow the WTO food safety norms in order to be able to trade in WTO affiliated countries. A certified Food Safety ManagementSystem (FSMS) based on ISO 22001:2010 standards, will be a major step towards this requirement. URS productively has helped several of companies since 2005, in establishing FSMS obtaining the certification. The unique approach of URS here is to ensure that the FSMS system is integrated with management control requirements and the organization gets business value from the system as well.

Benefits Of ISO 22001:

   The increased food trade between WTO countries can be taken advantage of.
   Increasing demand by customers for safe food , can be addressed.
   Implementing food safety management systems to ensure the production of safe food

URS Values

Our Basic Value in ISO 22001 implementation is to provide our clients much more than the certification. To achieve this we focus on improvement of systems rather than simply meeting the requirements of the standard. We ensure integration of ISO 22001 systems with business improvement.

METHODOLOGY
ST1 PREPARATORY STAGE

   ST11 Vision,Mission, Policies and Business Plan
   ST12 Induction of Stake Holders(Legal Requirements /Gap Analysis and Action planning)
   ST13 Top Management Training

ST2 SYSTEM DEVELOPMENT STAGE:

   ST21 System Study
   ST22 Identification of system gaps
   ST23 Development of New Systems / Processes
   ST24 Conduct Hazard Analysis, Critical Control Points (CCPs)
   ST25 Verification Plan , Management Plans
   ST26 Objectives and Performance Measures
   ST27 Organization Structure

ST3 SYSTEM IMPLEMENTATION:

   ST31 Documented Information on SOPs
   ST32 Documented Information on Processes
   ST33 Documented Information Templates and Formats
   ST34 Implementation Support Training at all levels
   ST3 5Training on Internal Audit

ST4 INTERNAL AUDIT AND CORRECTIVE ACTIONS

   ST41 Internal Audit
   ST42 Management Review

ST5 Stage I audit (Readiness Review)

ST6 CERTIFICATION AUDIT

Business Assurance Services - ISO 27001:2013

Organizations in the ICT sphere be it Consulting Services, or BPO or ITES or Managed services , deal with vast amount of customer data. Reliable information security and sound business continuity plans critical for customer confidence and sustainable business. Information Security Management System (IS MS) based on ISO 27001:2013 helps ICT organizations in controlling their service delivery with information safety and optimization of resources. . URS productively has helped several organizations since 2010 , in establishing ISMS, obtaining the certification. The unique approach of URS here is to ensure that the ISMS is integrated with management control requirements and the organization gets business value from the system as well.

Benefits Of ISO 27001 : 2016

   Customer confidence about the security of data.
   Business Continuity and Disaster Recovery.
   Check on infringement on information by competitors.
   Time loss in searching information and fixing information loss is minimized
   Energy and water conservation

URS Values

Our Basic Value in ISO 27001 implementation is to introduce an ISMS systemthat ensures better controls not only for information safety , but also for reducing rework and optimizing resources.

Approach:

Organizational Process mapping including information flow across and assets will be conducted , covering all the functions and activities of the company. Risk Analysis and evaluation will be to assess information loss / infringement , to prioritize the significant information risks. Controls will be established as appropriate besides Management Programs Mechanism for monitoring the implementation will be introduced. Information Management System documentation will be prepared covering all these issues.

METHODOLOGY
ST1 PREPARATORY STAGE

   ST11 Vision,Mission, Policies and Business Plan
   ST12 Induction of Stake Holders(Legal Requirements /Gap Analysis and Action planning)
   ST13 Top Management Training

ST2 SYSTEM DEVELOPMENT STAGE:

   ST21 System Study
   ST22 Identification of system gaps
   ST23 Development of New Systems / Processes / Business Continuity Plan
   ST24 Risk Analysis, Identification of Information Risks
   ST25 Control Objectives, Controls, Management Programs
   ST26 Performance Measures
   ST27 Organization Structure

ST3 SYSTEM IMPLEMENTATION:

   ST31 Documented Information on SOPs
   ST32 Documented Information on Processes
   ST33Documented Information Templates and Formats
   ST34Implementation Support Training at all levels
   ST36 Training on Internal Audit

ST4 INTERNAL AUDIT AND CORRECTIVE ACTIONS

   ST41 Internal Audit
   ST42 Management Review

ST5 Stage I audit (Readiness Review)

ST6 CERTIFICATION AUDIT

Business Assurance Services - SA 8000:2014

If you are part of a global supply chain or a business house with multitier supply chain, there are many regulatory requirements to comply with. Social Accountability System (SAS) . URS productively has helped several organizations in, in establishing SAS, obtaining the certification. The unique approach of URS here is to ensure that the SAS system is integrated with management control requirements and the organization gets business value from the system as well. Following are the key elements of SA 8000.

   Child Labor
   Forced or Compulsory Labor
   Health and Safety
   Freedom of Association and Right to Collective Bargaining
   Discrimination
   Disciplinary practices
   Working Hours
   Remuneration
   Management Systems

Benefits Of SA 8000 : 2016

   Putting company sustainability values into action
   Enhancing company and brand reputation
   Better control on overtime and Productivity
   Improving Processes employee recruitment, retention and performance
   Better supply chain management and performance

URS Values

Our Basic Value in SA 8000 implementation is to provide our clients much more than the certification. To achieve this we focus on overtime and productivity issues along with supply chain control. We ensure integration of SA 8000 systems with business improvement.

METHODOLOGY
ST1 PREPARATORY STAGE

   ST11 Vision,Mission, Policies and Business Plan
   ST12 Induction of Stake Holders(Legal Requirements /Gap Analysis and Action planning)
   ST13 Top Management Training

ST2 SYSTEM DEVELOPMENT STAGE:

   ST21 System Study
   ST22 Identification of system gaps
   ST23 Development of New Systems / Processes
   ST24 Risk Analysis including legal gaps
   ST25 Management Plans
   ST26 Objectives and Performance Measures
   ST27 Organization Structure

ST3 SYSTEM IMPLEMENTATION:

   ST31 Documented Information on SOPs
   ST32 Documented Information on Processes
   ST33Documented Information Templates and Formats
   ST34Implementation Support Training at all levels
   ST36 Training on Internal Audit

ST4 INTERNAL AUDIT AND CORRECTIVE ACTIONS

   ST41 Internal Audit
   ST42 Management Review

ST5 Stage I audit (Readiness Review)

ST6 CERTIFICATION AUDIT

Bench Marking - Business Excellence Assessment Model

Bench Marking, a powerful tool for improving productivity and competitiveness. Bench Marking fosters process orientation and facilitates establishing appropriate performance measures for each business process.

BenchMarking is a common practice adopted by industries to:
   Measure their process maturity
   Continuously seek for an opportunity to improve
   Knowing their industry partners
   Compare with overall industry market
   Prepare for competitive edge

To enable for such measurement, the key would be to define a structural view of your operation and set a baseline for each area which is practical to achieve at the moment. The assessment period shouldn't be too short to respond to results (or) it shouldn't be too long to reap the benefit out of it.


We have also published a white paper in the 19th International Conference of UITIC about BenchMarking (Internation Union of Shoe Industry Technicians). This indicates our proficiency in BenchMarking.

Function Components

   Know your industry
   Define process, sub-process and practices
   Define metrics for each process
   Prepare assessment (Process and Metric)
   Identify data sources, collect data and assess
   Determine the gap
   Establish process differences
   Target future performance
   Communicate and adjust goal
   Implement, review and recalibrate


Process Maturity figure


Design and Development process


Process Rating Methodology

Integrated Quality Management System Covering ISO 9001:20015, ISO 14001:2015, ISO 45001:2018

Benefits:

By implementing the above Integrated Quality Management System (IQMS), NEG Micon is able to provide our suppliers environment friendly world class WTGs with built-in Safety features manufactured thru environment friendly operations in an enhanced health and safety climate apart from many external & internal benefits as explained below.

Benefits of IQMS

Approach:

The approach followed for integration is based on Deming's PDCA cycle (Plan, Do, Check & Act) by grouping similar elements of these three standards under four stages of PDCA cycle as shown in the sketch below.

Benefits of IQMS

Methodology:

The methodology adopted to integrate QMS, EMS and OH&SMS standards is to have single documentation at Manual, Procedure and Work Instruction levels with common Audits & MRMs as shown in the following sketches.

Documentation Methodology:

Benefits of IQMS

Implementation Methodology:

Benefits of IQMS

Implementation Process:
   Top Management Approval
   Policy & Objectives Development
   IQMS Development
   Awareness Training
   IQMS Implementation
   Internal Auditors Training
   Internal Quality Audits (IQAs)
   Management Reviews (MRMs)
   Pre-Assessment Audit
   Certification Audit

Case Study - Business Assurance Services (BAS)

Effective Quality Management System - Health Care

Integrated Management System - IMS - IT Complex

Environment Management System for Tannery